Hello, I'm

JoAnn Davis

I'm a technical professional with 5+ years of experience working in CRM systems, collaborating with customers, product managers, and developers to maintain seamless customer experiences.

Who Am I

About Me

I am a communications major who transitioned into the tech industry five years ago. While working at a CRM company, I collaborated closely with customers, product managers, and developers to improve the user experience. In my free time, I continue to build my technical skills by working on web projects. While I enjoy the collaborative process of enhancing user experiences, I also value hands-on coding as a way to better understand the underlying building blocks of technology.

My Skills

Coding Language Skills

HTML
90%
CSS
70%
Javascript
60%
PHP
70%

My Qualifications

Education and Experience

Education

Certificate of Completion Programming and Systems Analysis

Chandler-Gilbert Community College

2021

BS Communication

Arizona State University

2016-2017

Experience

Keap, A Thryv, Inc. Brand

Chandler, Arizona

2020-current

DriveTime

Mesa, Arizona

2018-2020

Projects

My Coding Projects

Keap PHP Integration

Developed a PHP-based integration for a Keap application, including a custom web form builder and functionality to bulk delete tags, companies, tasks, and products.

Post Website

This was a project I created through a Udemy course by Md Morshedul Arefin called "Build a News Portal Website with PHP, MySQL (2026)". Here is the link to the course.